Gupta Chamber, 45 A, Jaora Compound, Indore 452001
9 AM to 9 PM IST, Monday to Saturday
How online therapy works
From your first message to your first video session, in five steps.
From your first message to your first session
Book a consultation
Choose a 30-minute consultation through the booking page, by WhatsApp or by email. Tell us where you will be during the session so we can confirm that online sessions are possible there.
Confirm the time and payment
We confirm a time in your time zone. Payment is by bank transfer, and we send the details when you book.
Join by video
You receive a video link. Join from a quiet, private place on a phone, tablet or computer with a camera and microphone.
Agree a plan
In the consultation you talk through what brings you to therapy. Your psychologist explains the approach that may help, how often to meet and whether online sessions suit you.
Continue and review
Therapy sessions last 45 or 60 minutes. Your psychologist reviews progress with you from time to time and adjusts the plan, including moving to in-person sessions if you are in Indore.
Setting up for a good session
- Find a room where you will not be overheard or interrupted, and use headphones if others are nearby.
- Test your camera, microphone and internet connection before the session.
- Keep your phone number and the number of a person near you ready, in case the call drops or you need help.
- Tell your psychologist where you are at the start of each session.
What you say in sessions is confidential. Our practice follows the ethical guidelines of the Rehabilitation Council of India (RCI). Please do not include sensitive clinical details when you first message us by email or WhatsApp. Share them in session.
Online therapy is not an emergency service. If you are in danger, call your local emergency number. In India, call 112 or 108.
How online therapy works, answered
How long is the first call?
The first consultation is 30 minutes.
How often will we meet?
This depends on your goals and on your psychologist's advice. Many people begin with weekly sessions, and the plan is reviewed as you go.
What if my connection drops?
Rejoin the link. If you cannot, message us on WhatsApp and we will arrange the rest of the session.
Can I switch between online and in-person sessions?
Yes, if you are in Indore. We offer in-person, online and hybrid care.
Talk to someone who can help you make sense of it.
Choose a time in your own time zone, or write to us first. A 30-minute consultation is the usual way to begin.